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The Panache

Signed in as:

filler@godaddy.com

  • Home
  • Gift Shop
  • Luxury Hampers
  • Corporate Merchandise
  • Staging & Events Decor
  • Homeware
  • Personalised Gifts
  • Photogallery

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frequently asked questions

Do you provide Gift wrapping Service Melbourne ?

Can I choose my own gift, wine bottle etc to go in the hamper and purchase your trays, boxes or anyt

Can I delivery my gift to your address for gift wrapping and curate a hamper?

Yes we provide onsite Premium gift-wrapping service in Melbourne  but only by appointments. No matter the number of gifts, we can ensure that each and every gift is transformed into something more spectacular by adding a Splash of Luxury.


Can I delivery my gift to your address for gift wrapping and curate a hamper?

Can I choose my own gift, wine bottle etc to go in the hamper and purchase your trays, boxes or anyt

Can I delivery my gift to your address for gift wrapping and curate a hamper?

 Yes. You can deliver your own gifts to us too or purchase from out Boutique shop some exclusive products. We can create into a hamper as per the occasion, taste & style. 


Can I choose my own gift, wine bottle etc to go in the hamper and purchase your trays, boxes or anyt

Can I choose my own gift, wine bottle etc to go in the hamper and purchase your trays, boxes or anyt

Can I choose my own gift, wine bottle etc to go in the hamper and purchase your trays, boxes or anyt

 Yes. We can mix your gift  and create a selective hamper as per your choice.

 

Do you provide customized boxes and printing ?

Who is responsible for any damage to fragile items during shipping?

Can I choose my own gift, wine bottle etc to go in the hamper and purchase your trays, boxes or anyt

 Yes we do customise printing on boxes, organic bags, personalised stationery ,tissue paper and other forms of printing for individual and corporate clients. 


Who is responsible for any damage to fragile items during shipping?

Who is responsible for any damage to fragile items during shipping?

Who is responsible for any damage to fragile items during shipping?

While we do our best to pack fragile items securely, we cannot control how parcels are handled by the courier services. Once the package leaves our premises, the responsibility for handling rests with the courier company, and unfortunately, we cannot accept liability for any damage incurred in transit. Purchasing fragile items is therefore at the buyer’s own risk, as most courier companies do not provide compensation for broken items.


How do I find a specific product?

Who is responsible for any damage to fragile items during shipping?

Who is responsible for any damage to fragile items during shipping?

 Contact us and our team member can liaise with your requirements to get your curated hamper if its not in our Online Boutique Shop.


How do I make my customized hamper ?

How do I make my customized hamper ?

How do I make my customized hamper ?

1. Simply click on your choice of Tray, Box, Basket and fill it up with the goods you want from our list. 

2. Or you can inform us the goods you require in the hamper and our personalized shopping team can order that for you to curate your choice of Bespoke hamper.

3. You can also send us an email with your choice  alcohol, chocolates, nibbles etc and we will assemble into a beautiful bespoke hamper.


Can I add a personal note to my gift?

How do I make my customized hamper ?

How do I make my customized hamper ?

 Yes we can get a personalized note, a card or a handwritten message on your behalf.


What forms of payment do you accept?

How do I make my customized hamper ?

What forms of payment do you accept?

 We take payments via our online shop, Bank transfer , Credit card and Pay pal . 

 


Do you ship outside of Australia ?

Do you ship outside of Australia ?

What forms of payment do you accept?

 Yes we do ship outside of Australia.

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